VipZino Terms and Conditions

Welcome to VipZino. By accessing or using our platform, you agree to be bound by the terms and conditions set out on this page. These terms govern your use of the VipZino online casino, operated by Greenwich N.V., a company registered in Curaçao (registration number 160325), with a registered address at Zuikertuintjeweg Z/N, Curaçao. We are licensed and regulated by the Curaçao Gaming Authority under Online Gaming License no. OGL/2024/1646/1023. Please read everything carefully before creating an account or placing any bets. If you do not agree with our terms, you must not use our services.

1. General Provisions

At Vip Zino, we reserve the right to update or modify these terms at any time. We will notify you of significant changes via email or on-site notification. Your continued use of VipZino after such changes constitutes your acceptance. These terms apply to all products and services we offer, including slots, live casino, table games, sports betting, and crash games available at vipzino.com.

  • You must be at least 18 years of age to register and use our services.
  • You are solely responsible for ensuring that online gambling is legal in your jurisdiction.
  • We reserve the right to restrict or close accounts that violate these terms.
  • Our terms are governed by the laws of Curaçao.

2. Account Registration and Eligibility

To access VipZino Casino features, you must create a valid account. We require accurate, complete, and up-to-date information during registration. Each player is permitted to hold only one account. Duplicate accounts may be suspended, and any funds within them may be forfeited.

2.1 Identity Verification (KYC)

At Vip Zino Casino, we are committed to maintaining a safe and secure environment. We may request identity documents at any stage, including during registration, before processing withdrawals, or when we suspect fraudulent activity. You must provide:

  • A valid government-issued photo ID (passport, national ID card, or driver's licence).
  • Proof of address issued within the last three months.
  • Proof of payment method used on your account.

We will not process withdrawals until your identity has been fully verified. Failure to complete verification within a reasonable timeframe may result in account suspension.

3. Bonuses, Promotions and Bonus Codes

Here at VipZino, we offer a range of bonuses designed to enhance your gaming experience. Our welcome package provides up to €1,500 and 250 Free Spins across your first three deposits. The First Deposit Bonus delivers a 100% match up to €1,500 plus 150 Free Spins. Our Second Deposit Bonus offers a 55% match up to €500 plus 100 Free Spins, and the Third Deposit Bonus gives you a 100% match up to €500.

3.1 Additional Promotions

At Vip Zino Casino, we provide ongoing promotions for registered players, including:

  • Highroller Bonus: 50% up to €500 using the VipZino bonus code 50HIGH.
  • Weekly Cashback: Up to 25% returned on your net losses each week.
  • Rakeback: Up to 17% rakeback available to eligible players.
  • Sunday Reload: 25% up to €100 using promo code RELDAY.
  • No Deposit Offers: Maximum winnings from any no-deposit offer are capped at €50 unless stated otherwise.

3.2 Bonus Terms and Wagering Requirements

All VipZino Casino bonus offers are subject to wagering requirements and specific terms. We require that all bonuses be wagered within the stated time limits before any associated winnings can be withdrawn. Misuse of our VipZino promo code system or any bonus offer — including the creation of multiple accounts to claim bonuses — will result in immediate account termination and forfeiture of all funds.

4. Deposits and Withdrawals

Our Vip Zino platform supports a wide range of payment methods to ensure convenient and secure transactions. We accept Visa, Mastercard, Revolut, Apple Pay, Google Pay, Skrill, Paysafecard, Bitcoin, Ripple, Ethereum, and Litecoin for both deposits and withdrawals.

4.1 Deposit Limits

  • Minimum deposit: €15.

4.2 Withdrawal Conditions

At VipZino, we process withdrawal requests subject to the following conditions:

  • Minimum withdrawal: between €50 and €120 depending on the payment method.
  • Maximum withdrawal: €1,000 per day, €3,000 per week, and €10,000 per month.
  • Pending period: up to 72 hours for review and approval.
  • Cash-out processing time: 1 to 5 business days after approval.

We reserve the right to delay withdrawal processing for additional verification purposes. Our VipZino withdrawal policy ensures that all transactions are monitored to prevent fraud and comply with anti-money laundering regulations.

5. Responsible Gaming

We at VipZino are fully committed to promoting responsible gambling. We provide a range of tools to help you manage your activity, including deposit limits, session time limits, and self-exclusion options. If you believe you may have a gambling problem, we encourage you to use these tools or contact our support team immediately.

  • We offer self-exclusion options for periods ranging from short-term breaks to permanent closure.
  • We never market our services to individuals who have self-excluded.
  • Players under the age of 18 are strictly prohibited from using our services.

6. Prohibited Activities

Our Vip Zino Casino platform must be used lawfully and ethically. The following actions are strictly prohibited:

  • Using automated software, bots, or scripts to interact with our games or platform.
  • Colluding with other players or engaging in any form of cheating or fraud.
  • Attempting to exploit technical errors or game malfunctions for profit.
  • Using our services for money laundering or any other illegal financial activity.
  • Registering multiple accounts to abuse our VipZino bonus code or promotional offers.

7. Intellectual Property

All content on the VipZino online casino — including but not limited to graphics, logos, game interfaces, and text — is the intellectual property of Greenwich N.V. or its licensors. You may not reproduce, copy, distribute, or exploit any part of our content without our express written permission.

8. Limitation of Liability

At Vip Zino, we provide our services on an "as is" basis. While we strive to maintain continuous and error-free operation, we do not guarantee uninterrupted access. We shall not be liable for any losses arising from service outages, technical faults, or events beyond our reasonable control. Your use of VipZino is at your own risk.

9. Privacy and Data Protection

We collect, process, and store your personal data in accordance with applicable data protection laws. Our Vip Zino privacy policy, available separately on our website, explains in detail what data we gather, how we use it, and your rights as a data subject. By using our services, you consent to our data practices as described therein.

10. Customer Support and Contact

Our VipZino Casino support team is available 24 hours a day, 7 days a week. If you have any questions about these terms, your account, payments, or any other matter, you can reach us via:

  • Live Chat: Available directly on our website at vipzino.com, 24/7.
  • Email: support@vipzino.com

We aim to respond to all email enquiries promptly and resolve any issues as quickly as possible. Our VipZino contact support team operates exclusively in English.

11. Governing Law and Disputes

These terms and conditions are governed by the laws of Curaçao. Any disputes arising from your use of Vip Zino Casino that cannot be resolved directly with our support team may be referred to the appropriate regulatory authority under our gaming licence. We encourage all players to contact us first so we can resolve issues swiftly and fairly.

By continuing to use our platform, you confirm that you have read, understood, and accepted all of the terms and conditions outlined above. If you have any questions, please do not hesitate to reach out to us at VipZino — we are here to help.